Refund Policy

Return Window

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 7 days of delivery for a full refund.

Easy returns on eligible items

Return Eligibility

To be eligible for a return, items must:

• Be in original, unused condition
• Include all original packaging and accessories
• Have all tags and labels attached
• Not be damaged or altered in any way
• Be returned within the 7 days return window

Non-Returnable Items

The following items cannot be returned:

• Customized or personalized products
• Items marked as final sale or clearance
• Gift cards
• Opened hygiene products
• Items damaged due to misuse or improper installation

How to Return

1. Contact Us: Use the button below with your order number and reason for returnContact Us
2. Receive Authorization: We'll send you a Return Authorization (RA) number and return shipping instructions
3. Pack Securely: Pack the item(s) carefully in the original packaging if possible
4. Ship Back: Send the package using a trackable shipping method. You are responsible for return shipping costs unless the item is defective or we made an error

Refund Processing

Once we receive and inspect your return:

• We'll send you an email confirmation
• Approved refunds will be processed within 5-7 business days
• Refunds will be issued to your original payment method
• It may take an additional 5-10 business days for the credit to appear on your statement

Exchanges

We currently do not offer direct exchanges. If you need a different size, color, or product, please return the original item for a refund and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We'll arrange for a replacement or full refund, including return shipping costs.

Questions?

If you have any questions about our refund policy, please contact us: